FAQ
Frequently asked questions
Booking, airport, vehicles, payments: answers to the questions we hear most often.
How do I book a taxi in Geneva?
Three ways: the online booking form, a call to the dispatch, or a WhatsApp message. In every case, your price is confirmed before the ride.
Can I book a taxi to Geneva Airport?
Yes — it is our most frequent trip. Book your departure to the airport or your pickup on arrival in advance, at any hour of the day or night.
Does the driver track my flight?
Yes. Give us your flight number when booking and the pickup time adjusts automatically if your plane is early or delayed.
Where do I meet my driver at the airport?
Your driver waits in the Geneva Airport arrivals hall, at the meeting point stated in your booking confirmation.
Can I get a price before the trip?
Yes, always. Request a quote online, by phone or on WhatsApp: the fare is confirmed before pickup, with no hidden fees.
Can I book a child seat?
Yes. Tell us your children's ages when booking and an appropriate seat (infant carrier, car seat or booster) is installed before pickup.
Do you have vans for groups?
Yes — vans carry up to 7 passengers with their luggage; a minibus is available on request for larger groups.
Do you serve nearby France?
Yes: Annecy, Chamonix, Lyon and the French ski resorts are part of our regular routes, from Geneva or the airport.
Which payment methods do you accept?
Accepted payment methods: [PAYMENT METHODS]. The amount is confirmed before the ride, with no hidden fees.
Are you available at night?
Yes — the dispatch answers 24/7, every day of the year, for immediate rides and advance bookings alike.
How far in advance should I book?
For a guaranteed pickup (early flight, important meeting), book as soon as you know your schedule. Immediate rides remain possible subject to availability.
Can companies open an account?
Yes. Companies, hotels and agencies can open a corporate account: centralised bookings, monthly invoicing and a dedicated contact.
Need a taxi in Geneva?
Book online, call the dispatch or message us on WhatsApp: we are available day and night.